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Frequently Asked Questions
Find answers to your most pressing questions about TapRater’s NFC Google Tag Review Stands and Plates. From setup to usage, explore our comprehensive guide designed to help you make the most of our customer feedback solutions.
A: TapRater offers innovative NFC-based solutions designed to simplify collecting Google reviews for your business, enhancing your online presence and customer engagement.
A: Our NFC stands and plates use Near Field Communication (NFC) technology, allowing customers to scan the tag with their smartphones to leave a review on your Google My Business profile instantly.
A: Setting up your TapRater product is easy. Choose from our three setup methods: DIY using the NFC Tools app, pre-programmed by us before shipping, or full setup service where we handle everything for you.
A: Yes, you can customize your NFC tag with any link you prefer, whether it’s for Google reviews or another platform, depending on your setup choice.
A: Visit our Products page, choose the NFC product that suits your business needs, and follow the checkout process. You can insert your Google review link during checkout for Option B setup.
A: We offer standard and expedited shipping options. Standard shipping typically takes 3-5 business days, while expedited shipping is available for faster delivery within 1-3 business days.
A: Ensure your smartphone’s NFC capabilities are enabled and that you’re scanning the tag correctly. If issues persist, contact our support team for assistance.
A: Yes, we offer a 30-day return policy for products in their original condition. Please refer to our Return Policy page for more details.